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Estia Health Valley View
- Assisted Living Facilities
- Valley View, SA
About this business
Location details
66 Nelson Road, Valley View, SA, 5093, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My mum has been here since 2021 and she loves it and calls it her home. The carers go above and beyond not only for her but other residents as well ..I have witnessed this myself. The Nurses and administrators are also extremely supportive and helpful and I like that if there was an issue as in the past it is dealt with immediately and professionally. The staff always put my mind at ease as well. I have recommended this nursing home to numerous people and will continue to do so. Absolutely 💯 happy and more importantly my mu... read more
My Mum was in this facility for at least 6 months before they even asked what she liked doing, what music she enjoyed, what were her favourite things, etc. By then, her decline was impossible to turn around. When my Mum passed away, no one (the RN on duty, the manager) offered condolences, nothing. Just let me walk out and then called to ask what was happening with "her body". Not good enough, would never send a loved one here.
My husband entered on respite on 4th September. Passed away 20th October. The staff were amazing but weekends understaffed. Would like to thank Mark for his wonderful care of my husband. Nothing was too hard for him. Also Kamal the RN. Her patience was amazing and she'll be a wonderful Mum. Only downside. I received the dreaded phone call at 5.30am. 'How are you today? Mr Bound has passed away. Do you want to see him before the body is picked up?' Body? Why not before Joff is taken to the funeral home? Perhaps a little lesso... read more
Generally good staff but like anywhere there is the oneball. Biggest beef is that they failed to repair a faulty call bell button and attend to an infection, which resulted in a very upset anxious mother. Manager is not suitable. There are better places.
Mum and dad are both in the Claridge, same room and both suffering with dementia as well as my father with Parkinsons. From day one they have made my parents at home. Dad in the begining was always upset about being in an aged care but now is so happy as is mum. The staff I can never fault, and in fact grateful with the care they give to my parents as well as the support and continual communication to myself and my disabled sister whom is always welcomed by the staff when seeing them. Thankyou to the management and staff.
Frequently asked questions about Estia Health Valley View
How is Estia Health Valley View rated?
Estia Health Valley View has a 4.3 star rating with 35 reviews.
When is Estia Health Valley View open?
Estia Health Valley View is closed now. It will open tomorrow at 9:00 a.m.