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71 McPhillips Road, Bannockburn, VIC, 3331, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My mum and dad, 91 and 93 respectively, spent just under 3 weeks respite at Estia Bannockburn. What a delightful, clean, welcoming home. They both were very against going into respite but they enjoyed the experience thoroughly. The care and respect they were given was fantastic. Family visited often during that time and there was nothing negative at all about the experience. Thankyou to staff and residents alike for making this a memorable experience and being cared for so beautifully.
A family friend had her Nan in this establishment. The facilities refused to call an ambulance or doctor until a family member raised concern and forced their hand. She had been sick for multiple days. She was rushed to hospital. She was treated poorly, it is unacceptable.
My mother has been at Estia for 2.5 years and we’ve had some highs and lows with her but the staff have always been wonderful and very supportive to both mum and our family. They have a thankless job which they manage extremely well. I am very grateful for all they do especially the Oak wing staff. I know my mum is well cared for which gives us peace of mind.
My mother has been here less than 1 week and already not keen on the facility, induction was terrible very overwhelming for my mother. I have found Kelly to be extremely rude and not very accommodating, along with some staff members, no stimulation for residents here. Medication issues ignored. Limited beds available at this time led us here but I will be looking at other facilities to find better care if things don't improve. Drug them up, sit them in their rooms and forget about them, if that's what you are looking for, th... read more
The staff were very kind, accomadating and considerate when we had our anniversary lunch with my husband who is a resident along with our family in the formal dining room that you can use for functions. We can't thank them enough.
Estia Health Bannockburn has a 3.4 star rating with 18 reviews.
Estia Health Bannockburn is open now. It will close at 4:00 p.m.