Epping Plaza Medical & Dental Centre

Suman Kandel 

on Google

2 months ago

I’m honestly sick of this medical centre. Doesn’t matter how you book your appointment, online, over the phone or even in person, it’s never on time. You book for 11:30am? Don’t bother showing up before 12:30 because you’ll just be sitting there wasting your time. This place has no idea how to manage bookings or run a proper clinic. Me and my wife have been visiting this GP clinic since we moved to this area & we’ve given it more than enough chances. Most of the GPs here rush through everything like they’re trying to break ... read more

Pooja Khatri 

on Google

a week ago

I would strongly advise against visiting Dr. Vinay Timothy if you value your time. Despite having a confirmed appointment at 9:30 PM, I was only called in at 10:00 PM. Another patient who had a 9:40 PM appointment was still waiting when I left—completely unacceptable. Waiting for such long periods while the doctor remains in the office without any communication is frustrating and disrespectful. If there are other urgent matters, appointments should not be given. An appointment time should mean the patient will be seen at th... read more

Thaneshor Bhatta 

on Google

6 days ago

Extremely disappointed with Dr. Vinay Timothy. I brought an NDIS participant to his clinic and we were made to wait for over an hour, only to be told after two hours that the doctor refused to see the patient because of a dry cough. No one mentioned this requirement when the appointment was booked or at check-in. If cough was an issue, it should have been communicated earlier — not after wasting hours of our time. Dr. Timothy was rude, dismissive, and showed no empathy or professionalism. His way of speaking was unacceptabl... read more

Paul Ammoun 

on Google

4 months ago

I would give no stars if I could. I presented to Dr Vinay Timothy with severe abdominal pain and a serious infection. I waited for nearly 2 hours after my appointment time to see him. He didn’t take my temperature. He didn’t examine my abdomen. He simply referred me to their in house clinic to obtain an urgent Ultrasound. Their in house clinic was fully booked and despite the matter being labeled as urgent on the referral they had no interest in doing it an informed me that the next available time was the day after the next ... read more

Tony Casha 

on Google

2 months ago

A line out the door, reception staff, slow, don't care, need to be trained better or sacked. They don't care about the sick they have their heads up their bum. Work better