Epping Healthcare

Priscilla Louise 

on Google

a month ago

Dr Vivian hands down has been my family doctor for going on 6 years i have followed her from clinic to clinic and would follow her where ever she goes , I have never had a dr that cares is more compassionate n dedicated she sees my whole family from myself to husband and 2 young children she's fantastic with all of them she listens to what we are there for. She's always in high demand and for me that speaks volumes cause she's a wonderful doctor!. Yes there is a wait but like any dr office there is a wait and I feel d... read more

Afsaneh Talebi 

on Google

2 months ago

I’ve visited this doctor a few years , and unfortunately, the wait time has consistently been over an hour past my scheduled appointment. While I understand things can run behind occasionally, this seems to be a regular issue, and it’s quite frustrating—especially when you make an effort to arrive on time. I hope the clinic can improve on time management or communication about delays, as the long waits make it difficult to plan around appointments. 

Jay Are 

on Google

4 months ago

Good luck getting reception to answer the phone. Firstly, it's 2025 and they STILL have a message saying they're understaffed because of covid. Secondly, you'll be waiting up to half an hour, sometimes even more, for someone to pick up the phone. But then when you're at the clinic physically, they're just sitting there. As if you can't answer the phone to even say "can you please hold". This clinic used to be fantastic. I think their popularity has gotten to their heads. 

Minakshi Anand 

on Google

5 months ago

Very disappointed with my recent experience. I booked an appointment a week in advance for my 2 years old daughter. The doctor said she would send the e-script to my phone, but it never arrived. I called at 4:30pm and was told it would be sent by the end of the day. At 6pm, I received a missed call and voicemail saying the e-script system wasn’t working and I needed to collect the prescription in person. I called back immediately but no one answered, and when I rushed to the centre, they were already closed. How am I suppose... read more

akanksha Sachdev 

on Google

4 months ago

You don’t deserve a star! You need to point shut down! Sent me a SMS confirming the appointment for 31 May 11:30 with Dr Martin. Get to the clinic and I am told the clinic is closed?? What the hell- it took me 2 hours to get here on a recommendation! Pathetic is an understatement!