Epping Healthcare

Haya Jade 

on Google

2 weeks ago

My experience with Dr. Vivian Ouraha was disappointing. I felt that she did not show adequate respect or provide thorough care. The consultation was extremely brief-less than a minute-and it seemed more focused on payment than on addressing my concerns. I arrived feeling healthy but left feeling worse about the situation. Overall, I would not recommend her based on my experience. 

Jay Are 

on Google

a month ago

How much this clinic has declined! The receptionists are RUDE and they lie. You ask them to pass something on to the GP - knowing full well the GP will have no issue with this - and they constantly say no, and then lie and say they did. You check with the GP at your next appointment, and they don't know what you're talking about. They'll be quick to take your money though! There's literally not one person I know who either attends that clinic, or has affiliations with it, who doesn't say how much they don't like the staff at... read more

Afsaneh Talebi 

on Google

4 months ago

I’ve visited this doctor a few years , and unfortunately, the wait time has consistently been over an hour past my scheduled appointment. While I understand things can run behind occasionally, this seems to be a regular issue, and it’s quite frustrating—especially when you make an effort to arrive on time. I hope the clinic can improve on time management or communication about delays, as the long waits make it difficult to plan around appointments. 

Priscilla Louise 

on Google

3 months ago

Dr Vivian hands down has been my family doctor for going on 6 years i have followed her from clinic to clinic and would follow her where ever she goes , I have never had a dr that cares is more compassionate n dedicated she sees my whole family from myself to husband and 2 young children she's fantastic with all of them she listens to what we are there for. She's always in high demand and for me that speaks volumes cause she's a wonderful doctor!. Yes there is a wait but like any dr office there is a wait and I feel d... read more

Minakshi Anand 

on Google

7 months ago

Very disappointed with my recent experience. I booked an appointment a week in advance for my 2 years old daughter. The doctor said she would send the e-script to my phone, but it never arrived. I called at 4:30pm and was told it would be sent by the end of the day. At 6pm, I received a missed call and voicemail saying the e-script system wasn’t working and I needed to collect the prescription in person. I called back immediately but no one answered, and when I rushed to the centre, they were already closed. How am I suppose... read more