Craigieburn Urgent Care Centre

Dolly Malhotra 

on Google

a month ago

NEGATIVE RATING We booked an appointment but were told by the ladies at reception there is no point of appointments as we go by who comes in first. The ladies were both of Indian decent are extremely unprofessional. When i asked what is the point of appointments they laughed and said we dont know. My child was in pain and we followed the rules by securing an appointment but this place was very very unprofessional and not helpful. Its sad as we were desperate we had to stay. The management should look at reviewing their meth... read more

Rachel Hillary 

on Google

2 months ago

I presented to the Craigieburn Urgent Care Clinic under professional medical advice from the Virtual ED doctors, as my condition had significantly worsened. I had a pre-booked appointment and followed the proper steps to be seen. However, when I arrived and began explaining my symptoms to the receptionist — including that I had been bedridden and vomiting for five days — she cut me off, questioned why I was even there, and bluntly told me my illness “wasn’t urgent enough to be seen at the clinic.” Despite having an appointm... read more

Isabella Capomolla 

on Google

3 weeks ago

Avoid at all costs – completely unprofessional and lacking compassion. I had a terrible experience here just last week after suffering a significant burn to my arm. I was refused care and ended up having to go to a pharmacy, where the pharmacist treated me instead. Today, my partner presented to the clinic (with an appointment) while suffering from chest pain and pain on the left side. The reception staff in particular the blonde one, was dismissive and rude from the start, muttering under her breath. It took an hour just ... read more

Doz Z 

on Google

a week ago

Very disappointing. Told by virtual ed northern health to get my infant to the gp to be checked.Arrive at the clinic to be turned away and told to go to the Northern Hospital or Children's hospital. Closing time is 10pm not 9:10pm and to tell me your at your capacity with three cars in the car park??? Absolutely disgraceful, meant to be an urgent care clinic? 

Luke Scarpini 

on Google

a month ago

Pretty shocking service. Presented with a heavy delayed concussion and what we know now as a broken jaw - explained all symptoms and how I was in a bad way. 2 hours of not been seen, told the girls at the desk I had to leave because I was dizzy and about to pass out and was met with a “okay no worries”.