Craigieburn Urgent Care Centre

Dolly Malhotra 

on Google

a month ago

NEGATIVE RATING We booked an appointment but were told by the ladies at reception there is no point of appointments as we go by who comes in first. The ladies were both of Indian decent are extremely unprofessional. When i asked what is the point of appointments they laughed and said we dont know. My child was in pain and we followed the rules by securing an appointment but this place was very very unprofessional and not helpful. Its sad as we were desperate we had to stay. The management should look at reviewing their meth... read more

Rachel Hillary 

on Google

a month ago

I presented to the Craigieburn Urgent Care Clinic under professional medical advice from the Virtual ED doctors, as my condition had significantly worsened. I had a pre-booked appointment and followed the proper steps to be seen. However, when I arrived and began explaining my symptoms to the receptionist — including that I had been bedridden and vomiting for five days — she cut me off, questioned why I was even there, and bluntly told me my illness “wasn’t urgent enough to be seen at the clinic.” Despite having an appointm... read more

Jennifer D 

on Google

2 weeks ago

I’ve been here a few times and wish I could give it zero stars. Both times I was seen by the same nurse who doesn’t introduce herself or say hello. She is immediately rude and extremely dismissive. She talks at you, and asked rudely why I have taken/not taken certain medications. She has absolutely no bedside manner and talks under her breath whilst leaving a room. She is very judgemental, and makes you feel worse about yourself than when you get here. The first time I saw her I presented with mastitis, as a first time mum ... read more

Roshani Karunaratne 

on Google

2 weeks ago

I made an appoinment the day before and went to the clinic to see the doctor, but the receptionist told me waiting time would be more than 2 hours. What's the point of taking appinment online, if we have to wait forever in the clinic. Few months back I went there as a walking patient and i was told they look in to patients only with appoinments. No, i wouldn't recommend going to this clinic. 

Luke Scarpini 

on Google

a month ago

Pretty shocking service. Presented with a heavy delayed concussion and what we know now as a broken jaw - explained all symptoms and how I was in a bad way. 2 hours of not been seen, told the girls at the desk I had to leave because I was dizzy and about to pass out and was met with a “okay no worries”.