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Craigieburn Medical & Dental Centre
- Medical Centers
- Craigieburn, VIC
About this business
Location details
70 Central Park Ave, Craigieburn, VIC, 3064, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Dr Rashad is a lovely Doctor always kind, compassionate and attentive! I also see the physio Mr Hemajith Prabhath he has helped me gain movement back in my injured arm, he is always positive and encouraging, I would highly recommend him, a very good physio! Overall I am very happy with the care I receive. Only downside is that when/if I have to ring the clinic it seems to regularly take a long time for staff to answer my calls!
Rachel (Dr Yiran Zheng) is wonderful she has been my dentist for years now. 10/10 team. Rachel takes time to get to know the kids and put cartoons on for the them to make sure they’re comfortable and enjoy the experience. Thanks guys :)
This clinic has amazing doctors, receptionists are really nice but there are two areas that realy frustrate me, firstly trying to call the clinic is ridiculous, you wait almost 20-30 mins to make a long appointment, every single time I call its the same,secondly the wait time for pathology is ridiculous also, I understand that some patients need longer time but having to wait over and hour if if theres 7 people in front of you ,its the same if there are 3 in front,this is not exceptable. We all have lives and things to d... read more
had an appointment scheduled for 09 : 20 AM. I arrived well in advance and checked in. Despite my scheduled time, I was not called until 10 : 05 AM—a total waiting time of 45 minutes. When I inquired at the reception desk about the delay, 1 was informed that my arrival had not been reported to the doctor. This significant procedural error and resulting delay caused me to miss a subsequent, pre-booked appointment.
Very poor customer service. The clinic never answers phone calls. I urgently needed information following a recent consultation with my GP and was kept on hold for over 40 minutes, only for the call to be disconnected. When I tried again, I waited another 40 minutes with still no response. It is unacceptable for a medical clinic to be this uncontactable, especially when patients may have urgent needs. Despite charging premium fees, the service provided is extremely disappointing and falls well below reasonable standards.
Frequently asked questions about Craigieburn Medical & Dental Centre
How is Craigieburn Medical & Dental Centre rated?
Craigieburn Medical & Dental Centre has a 3.8 star rating with 674 reviews.
When is Craigieburn Medical & Dental Centre open?
Craigieburn Medical & Dental Centre is closed now. It will open at 8:00 a.m.