Craigieburn Medical & Dental Centre

Rayyan Bin Rizwan 

on Google

a month ago

Overall, a very decent clinic. The doctors are all very knowledgeable, caring and understanding. They've given me referrals as I've asked, and have asked clarification questions to provide the best care possible. Their pathology is really good as well. A few things where they might fall short is waiting time and the Hotdoc app. If you do go in for an appointment, you will definitely wait for a while. I usually make sure I'm not in a rush when going - make sure you (as the patient) are comfortable with waiting for at least ... read more

neenu sebastian 

on Google

a month ago

A year ago, I praised this centre highly, especially for the positive attitude of the receptionist. However, my experience today was disappointing. When I arrived for my appointment, there were three receptionists—one was chatting with someone from the clinic, and the others did not acknowledge me at all. I had to wait for quite some time until one receptionist finished a phone call and attended to me. She was very polite and helpful. I feel there may be a need to provide better training for some reception staff on how to g... read more

Ishi V 

on Google

a month ago

I've been visiting Dr,Thanuja at Primary health care in Craigieburn for several years and couldn't be happier the kind of care Dr. Thanuja provides to me and to my teen daughter. She goes above and beyond, following up promptly and referring us for routine checks - it's made a big difference.Unlike other clinics in Craigieburn where I've felt like profit was prioritized over patients, Dr Thanuja puts people first. She's a caring and responsible doctor who takes quick action and thinks outside the box to get a diagnosis. Nev... read more

OM PRAKASH SHRESTHA 

on Google

3 weeks ago

⭐ 1 Star Very disappointing experience at Craigieburn Medical. The waiting time was extremely long and felt like a complete waste of time. It honestly seems like they care more about money than patients. The reception staff were rude and not helpful at all, which made the whole experience even worse. I went there for a flu vaccine. The reception told me I needed to see the doctor first. After waiting a long time, the doctor gave me a prescription for the flu vaccine. I then had to go to two different chemists to try to pur... read more

Justin Fretton 

on Google

2 weeks ago

I am writing to formally express my deep dissatisfaction with the interaction my family and I had at your medical centre on Sunday night. We had international visitors with us, accompanying a sick 18-month-old, who were turned away at 9:45 PM. While we fully accepted the receptionist's explanation that we had arrived after closing hours, what we will not accept is the unprofessional and entirely unnecessary remark made as we walked away: "Gees, bringing the whole family." Such a comment was disrespectful, uncalled for, and ... read more