Carpet Call Notting Hill Head Office

Mohamed Rahman 

on Google

a year ago

Thank you for the carpet, Call blinds and shutters installation team. We had an installing team lead by Mihir, who has been in this profession for a number of years and knows his job well. They had to come a second time with the right part to install and the wait was not long. The team arrived on time as scheduled, very professional, made sure the house and walls are not damaged with their gear. They took time to install the blinds and curtains, working diligently. They offered no fuss to move the furniture themselves to se... read more

Ron Adams 

on Google

7 years ago

I placed an order for 3 cassette block out roller blinds 6 weeks ago. This office rang me 3 days before they were to be installed and asked how I was going to pay on the day and I agreed to take it out of my credit card. Big mistake they immediately took the final payment out before the blinds had been installed. The installer was hopeless he had never installed our type of blind before and he did not install the top cassette that housed the blind. I rang the salesman Michael and he was useless said I only order channels whe... read more

Caleb Steen 

on Google

9 years ago

The worst customer service ever. do NOT buy from this company. i asked this company to carry out an inspection on my behalf and help the client choose a tile they were happy with. upon visiting my client i was told by Carpet call that they were happy and ready to order. as the lead time was quite long (Because they didn't have stock) i was issued an invoice to pay a deposit promptly. (stupidly i paid the deposit). i then find out that my client did not in fact choose a tile and they had requested a sample instead. the sample... read more

Dipto Pratyaksa 

on Google

4 years ago

1. They rescheduled 3 times 2. On the agreed day they did not turn up, did not inform us. 3. After we called them, they said payment was not received, but we already sent it via bank transfer. 4. They said all the workers are already out working somewhere else. 5. We already took our bed, desk, clear our 3 rooms and now we haven't got anywhere to sleep, but they never turned up without notifying. We are going to take this matter to the court. Very unprofessional and deceitful conduct by the whole Carpet Call Notting Hill. 

Sibu s 

on Google

6 years ago

Please don't go with these guys in your life time. I placed an order through watergardens shop for carpet install and the installation team broke the wall of my house. I contacted Ivan store manager and Dominic head office, they never want to listen to us and labelled we were lying to them and the hole on the wall was before we install the carpet. Such a bad response and unprofessional way from the entire organisation. No wonder I can see the bad rating for this company.