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Capital S.M.A.R.T Repairs Rowville
- Auto Repair
- Rowville, VIC
About this business
S.M.A.R.T is an Australian owned company that uses market leading technology and innovative techniques to deliver fast, high quality repairs to driveable vehicles that have sustained low to medium range collision damage. S.M.A.R.T centres invest in new technology, operating infrastructure and supply chain to deliver superior service and high quality repairs that delight our customers. Almost nine out of ten consumers who have used the S.M.A.R.T service have rated it as “excellent”. We specialise in working with businesses ... read more
Location details
960 Stud Road, Rowville, VIC, 3178, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Shelley was the man at Capitol Smart Rowville who assessed my vehicle and handed it back two weeks later. He clearly loves his job and co-ordinated the whole process exactly as he promised.
Although my car hasn’t been repaired yet as I only went in for the first time today I was so impressed with the receptionists Mel and Alicia. I was very emotional and their kindness was overwhelming, particularly Mel. The mechanic that looked at my car. Who’s name I think is Shelley was also very reassuring and I left feeling that my car was in good hands. I have only had the car a few months and recently lost my husband and was very emotional. The staff members were the kindest beautiful people I could’ve wished to deal wi... read more
Customer service was terrible. I received a text message saying my car would be ready to pick up so I returned my hire car. After not being contacted, I called to ask when I could pick up, they told me Monday. No one on Monday contacted me so I called Tuesday, then they said pick up Wednesday. On Wednesday no one contacted me, so I called again and I was told they wanted to keep my car to do extra polishing and I could pick up the following day and they would call me first thing in the morning to arrange an Uber to pick me u... read more
HORRIBLE EXPERIENCE I was here to fix the front of my car. They said it would take two weeks to fix my car, but I didn't hear from them for 2 weeks, so I called them (I waited for more than 1h to connect the call). Then they said they didn't have any parts to fix my car so didn’t start yet. I think they should have contacted me in advance and explain me the situation before 2 weeks have passed. Also, they told me it would take eight weeks for the parts to be finished, however, after 3 weeks, they called me to pick my car s... read more
Had my Audi A4 repaired with these guys, who were assuring and kept me updated throughout the whole process. I was worried I could not get my car back due to parts from overseas but these guys made sure it was done within a short time frame! Fuss free booking through my insurance and the ladies at reception was nice and followed up whenever I called. Great work guys! Highly recommended!
Frequently asked questions about Capital S.M.A.R.T Repairs Rowville
How is Capital S.M.A.R.T Repairs Rowville rated?
Capital S.M.A.R.T Repairs Rowville has a 4.8 star rating with 69 reviews.
When is Capital S.M.A.R.T Repairs Rowville open?
Capital S.M.A.R.T Repairs Rowville is closed now. It will open tomorrow at 8:00 a.m.