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Capital S.M.A.R.T Repairs Monash (Mulgrave)
- Auto Repair
- Mulgrave, VIC
About this business
S.M.A.R.T is an Australian owned company that uses market leading technology and innovative techniques to deliver fast, high quality repairs to driveable vehicles that have sustained low to medium range collision damage. S.M.A.R.T centres invest in new technology, operating infrastructure and supply chain to deliver superior service and high quality repairs that delight our customers. Almost nine out of ten consumers who have used the S.M.A.R.T service have rated it as “excellent”. We specialise in working with businesses ... read more
Location details
54 Dunlop Rd, Mulgrave, VIC, 3170, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you value your time, money, and sanity, stay far away from Capital SMART Moorabbin at 30 Corporate Drive, Heatherton VIC. My experience here has been nothing short of a nightmare. From the moment I walked in, I was met with an unwelcoming, rude, and outright abusive attitude from the staff. It was as if they went out of their way to make customers feel unwelcome. To make matters worse, they refused to provide service TWICE, leaving me stranded with no resolution to my repair needs. It has now been nearly three weeks, an... read more
Repairs were carried out promptly and we were very happy with the finished result. All the staff we dealt with were professional & friendly and it was very easy to drop off and pick up the vehicle. All very seamless, we were kept informed throughout the whole process. Hopefully we won’t need to use them again but if we ever did we wouldn’t hesitate to use Capital Smart Moorabbin again. Highly recommended.
If I could leave less than 1 star I would. This is a partnered repairer with my car insurer, so I believed the implied trust and booked my mx5 nd gt with them. The customer service from one particular person was rude, patronising and unneccesary. I contacted them the next day to ask questions about the assessment and planned repairs. I spoke with the same person from customer service, who was again rude, patronising and didn't know the answer to my questions. They also wouldn't put me through to the service team for answers.... read more
Took 3 trips and 4 weeks but we finally got there. Initial crash saw minor damage to indicator plastic of the left mirror. Claimed through insurance and took the car in to SMART Mulgrave, and indicator plastic cover was fixed. About 4 days later was washing the car, and the mirror fell out. Took the car in, there was damage to the plastic holders for the mirror, which somehow were not seen in the initial repair. Mirror part was ordered and 1.5 weeks later took the car in to replace. Once the new mirror glass was in, the mirr... read more
Joe & Romy we're exceptionally welcoming. And the empathy they showed when I was there, was genuine and humanistic. And afterall, Joe told what would be fine and how it would look like.on the day the car was ready, I was more than happy with the work that Capital Smart did. Thanks to everyone involved,
Frequently asked questions about Capital S.M.A.R.T Repairs Monash (Mulgrave)
How is Capital S.M.A.R.T Repairs Monash (Mulgrave) rated?
Capital S.M.A.R.T Repairs Monash (Mulgrave) has a 4.8 star rating with 244 reviews.
When is Capital S.M.A.R.T Repairs Monash (Mulgrave) open?
Capital S.M.A.R.T Repairs Monash (Mulgrave) is open now. It will close at 4:00 p.m.