This profile has been claimed by the business owner or representative.
Capital S.M.A.R.T Repairs Monash (Mulgrave)
- Auto Repair
- Mulgrave, VIC
About this business
S.M.A.R.T is an Australian owned company that uses market leading technology and innovative techniques to deliver fast, high quality repairs to driveable vehicles that have sustained low to medium range collision damage. S.M.A.R.T centres invest in new technology, operating infrastructure and supply chain to deliver superior service and high quality repairs that delight our customers. Almost nine out of ten consumers who have used the S.M.A.R.T service have rated it as “excellent”. We specialise in working with businesses ... read more
Location details
54 Dunlop Rd, Mulgrave, VIC, 3170, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Update: General manager made a decent effort at remedial action so I'll improve my rating due to great follow up but the QA and communication issues remain. Repair required through insurance to rear bumper. They completed earlier than expected but they missed an internal panel and scratched/blurred rear camera so return trip wasted. They advised a further week. I gave them a week and half and they just repaired it late on the planned day to collect, my 3rd visit. On collection they advised the camera part is still not avail... read more
Took 3 trips and 4 weeks but we finally got there. Initial crash saw minor damage to indicator plastic of the left mirror. Claimed through insurance and took the car in to SMART Mulgrave, and indicator plastic cover was fixed. About 4 days later was washing the car, and the mirror fell out. Took the car in, there was damage to the plastic holders for the mirror, which somehow were not seen in the initial repair. Mirror part was ordered and 1.5 weeks later took the car in to replace. Once the new mirror glass was in, the mirr... read more
Joe & Romy we're exceptionally welcoming. And the empathy they showed when I was there, was genuine and humanistic. And afterall, Joe told what would be fine and how it would look like.on the day the car was ready, I was more than happy with the work that Capital Smart did. Thanks to everyone involved,
I've never been in a smash repairer where you could eat your dinner off the floor. This place is meticulous. So well organised. Everything just happens with the quiet confidence of professionals who just know what they're doing. And get the job done.
Had a not at fault claim through AAMI on my brand new car (which I was already upset about). Although the paint job was done well, which I was nervous about the overall repair was shoddy and not done well. My bumper panels are not aligned. Lucky I have before pictures to prove this. When I questioned this, when I went to collect my car, the response was "this is the best we can do" and got sent away. I also now have to go to my dealership to get the plate frame when this could have been done through Capital SMART and have to... read more
Frequently asked questions about Capital S.M.A.R.T Repairs Monash (Mulgrave)
How is Capital S.M.A.R.T Repairs Monash (Mulgrave) rated?
Capital S.M.A.R.T Repairs Monash (Mulgrave) has a 4.8 star rating with 177 reviews.
When is Capital S.M.A.R.T Repairs Monash (Mulgrave) open?
Capital S.M.A.R.T Repairs Monash (Mulgrave) is open now. It will close at 4:00 p.m.