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Capital S.M.A.R.T Repairs Hoppers Crossing
- Auto Repair
- Hoppers Crossing, VIC
About this business
S.M.A.R.T is an Australian owned company that uses market leading technology and innovative techniques to deliver fast, high quality repairs to driveable vehicles that have sustained low to medium range collision damage. S.M.A.R.T centres invest in new technology, operating infrastructure and supply chain to deliver superior service and high quality repairs that delight our customers. Almost nine out of ten consumers who have used the S.M.A.R.T service have rated it as “excellent”. We specialise in working with businesses ... read more
Location details
27 Lentini St, Hoppers Crossing, VIC, 3029, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My insurer sent me here after my car was hit by a reversing car. The damage was repaired perfectly in only 4 days. The staff are friendly and easy to deal with. I am very happy overall with the quality of work and customer service. Be warned, though, when I returned a missed call, I was on hold for 25 minutes, so the phone system needs improvement.
I had a terrible experience at the Capital Smart Hoppers Crossing Branch. While they repaired the accidental damage on the left side of my car, they ended up damaging the paint on the right side. When I pointed out the problem, including the visible polish paper and tape strain on the right side, the repair manager asked me to wait an hour so they could fix it. After waiting, the repair manager informed me that they couldn't do anything about it and suggested I contact my insurance provider if I had a complaint. The customer... read more
Faultless Service from Drop Off to Pick Up !! Customer Care was on Point 🎯 from the fantastic Ladies on the reception who made me feel very much at ease with the whole process of the repair to my vehicle. On picking up and examining my vehicle I was extremely happy with the professional work they had done. Yes I would 100% recommend using this company!! …and hopefully I don’t have to use them again (that’s not In bad way) 5 Stars 🌟 🌟🌟🌟🌟
They do excellent repairs but their phone communication is very poor. Everytime l ring l will be on the phone for more than 5 minutes and no one would answer. On the 21/3/25 l was on the phone for 8+ minutes without any response. The staff at Hertz felt sorry for me and she found another number which they responded to ,it was for them to book an uber. When l went to the office and was telling the reception staff and I showed her the number she said oh that is the other work shop but that was the number they give me. On the... read more
I can't fault my experience at Capital SMART. Amber assessed my vehicle and assured me it would be ready within a week even though she needed to locate a panel & bumper for a 18 year old car. The ladies in the office were also great and organised an Uber for me. Despite being before their Christmas break, the car was ready as promised. The workmanship was excellent & you can't tell that it had been damaged (whilst parked). Very happy with the service.
Frequently asked questions about Capital S.M.A.R.T Repairs Hoppers Crossing
How is Capital S.M.A.R.T Repairs Hoppers Crossing rated?
Capital S.M.A.R.T Repairs Hoppers Crossing has a 4.8 star rating with 159 reviews.
When is Capital S.M.A.R.T Repairs Hoppers Crossing open?
Capital S.M.A.R.T Repairs Hoppers Crossing is closed now. It will open on Monday at 8:00 a.m.