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Capital S.M.A.R.T Repairs Dandenong
- Auto Repair
- Dandenong South, VIC
About this business
Location details
109 Rodeo Drive, Dandenong South, VIC, 3175, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently received my vehicle back from Capital Smart Repairs through my AAMI insurance claim, and I am very happy with the overall experience. The repair process was smooth and well-organised from start to finish. The team kept me informed throughout the repair period, and my car was returned within the expected timeframe. The workmanship appears to be of a high standard, and the vehicle was presented clean and tidy upon collection. I appreciate the professionalism, communication, and customer service provided by the sta... read more
I cannot recommend Capital Smart highly enough. I was involved in an accident on a Wednesday, and they managed to book my car in the very next day on Thursday. By Tuesday the following week, the car was fully repaired and collected! I drive a brand-new EV that is only a month old, so I was incredibly anxious about how the repair would turn out. They did an absolute stellar job—it looks completely brand new and good as new again. The turnaround time was unbelievably fast, and the communication throughout the quick process was... read more
After my car was involved in a no-fault accident, I arranged repairs through AAMI and was initially directed to Capital SMART Carrum Downs. While the repairs were completed quickly, I noticed several quality issues when I collected the vehicle. Despite returning twice, the problems were not fully resolved, and I was advised that the issues were due to instructions from the insurer regarding the use of an aftermarket product. After speaking with AAMI, I was informed that this explanation was inaccurate, and they arranged for ... read more
Communication is poor and you have to constantly follow up to be told the car will not be ready when promised. The quality of the work was also poor. Overspray on other parts of the car and just a generally poor job. The car wasn’t washed so it looked even worse on pick up. Communication and realistic expectations help make good customer experience. Understand things get busy but be proactive as you never know the impact your carelessness has on other peoples lives.
I cannot recommend this repair place, their communication is poor and they always talk around the issues without offering any solutions After a Not-At-Fault accident they made repairs to my bumper and tail gate however there was still a consistent knocking and bumping in my vehicle, I discussed this problem with one manager and he arranged for me to come and they would take the car to a mechanic for further investigation, however once I arrived they obfuscated and said they could not find the issue, they had not contacted a... read more
Frequently asked questions about Capital S.M.A.R.T Repairs Dandenong
How is Capital S.M.A.R.T Repairs Dandenong rated?
Capital S.M.A.R.T Repairs Dandenong has a 4.3 star rating with 200 reviews.
When is Capital S.M.A.R.T Repairs Dandenong open?
Capital S.M.A.R.T Repairs Dandenong is closed now. It will open tomorrow at 8:00 a.m.