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Capital S.M.A.R.T Repairs Cheltenham

4.7

About this business

S.M.A.R.T is an Australian owned company that uses market leading technology and innovative techniques to deliver fast, high quality repairs to driveable vehicles that have sustained low to medium range collision damage. S.M.A.R.T centres invest in new technology, operating infrastructure and supply chain to deliver superior service and high quality repairs that delight our customers. Almost nine out of ten consumers who have used the S.M.A.R.T service have rated it as “excellent”. We specialise in working with businesses ... read more

Location details

409-415 Warrigal Road, Cheltenham, VIC, 3192, Australia

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.782 reviews
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Tracy Ekeberg's profile image
Tracy Ekeberg 
2 months ago

Repairs were carried out promptly and we were very happy with the finished result. All the staff we dealt with were professional & friendly and it was very easy to drop off and pick up the vehicle. All very seamless, we were kept informed throughout the whole process. Hopefully we won’t need to use them again but if we ever did we wouldn’t hesitate to use Capital Smart Moorabbin again. Highly recommended. 

Patricia Watts's profile image
Patricia Watts 
3 weeks ago

If I could leave less than 1 star I would. This is a partnered repairer with my car insurer, so I believed the implied trust and booked my mx5 nd gt with them. The customer service from one particular person was rude, patronising and unneccesary. I contacted them the next day to ask questions about the assessment and planned repairs. I spoke with the same person from customer service, who was again rude, patronising and didn't know the answer to my questions. They also wouldn't put me through to the service team for answers.... read more

Maxim Ross's profile image
Maxim Ross 
2 years ago

Took 3 trips and 4 weeks but we finally got there. Initial crash saw minor damage to indicator plastic of the left mirror. Claimed through insurance and took the car in to SMART Mulgrave, and indicator plastic cover was fixed. About 4 days later was washing the car, and the mirror fell out. Took the car in, there was damage to the plastic holders for the mirror, which somehow were not seen in the initial repair. Mirror part was ordered and 1.5 weeks later took the car in to replace. Once the new mirror glass was in, the mirr... read more

Sam Munian (SM)'s profile image
Sam Munian (SM) 
2 years ago

Joe & Romy we're exceptionally welcoming. And the empathy they showed when I was there, was genuine and humanistic. And afterall, Joe told what would be fine and how it would look like.on the day the car was ready, I was more than happy with the work that Capital Smart did. Thanks to everyone involved, 

Peter F's profile image
Peter F 
3 years ago

Poor work quality, absent quality checks and an incomplete job. After colliding with a poor wombat, my insurance company sent me here. The premises presents very well with pleasant staff and a clean facility. Unfortunately this was where the good experiences ended. After my vehicle was "repaired" (I use this term very loosely), there were a number of issues clearly evident. It was apparent that their QAQC was far from acceptable. They advised they would have to order additional parts to complete the repair and I returned th... read more

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Frequently asked questions about Capital S.M.A.R.T Repairs Cheltenham

How is Capital S.M.A.R.T Repairs Cheltenham rated?

Capital S.M.A.R.T Repairs Cheltenham has a 4.7 star rating with 82 reviews. 

When is Capital S.M.A.R.T Repairs Cheltenham open?

Capital S.M.A.R.T Repairs Cheltenham is open now. It will close at 4:00 p.m.