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Capital S.M.A.R.T Repairs Carrum Downs
- Auto Repair
- Carrum Downs, VIC
About this business
S.M.A.R.T is an Australian owned company that uses market leading technology and innovative techniques to deliver fast, high quality repairs to driveable vehicles that have sustained low to medium range collision damage. S.M.A.R.T centres invest in new technology, operating infrastructure and supply chain to deliver superior service and high quality repairs that delight our customers. Almost nine out of ten consumers who have used the S.M.A.R.T service have rated it as “excellent”. We specialise in working with businesses ... read more
Location details
12 Lakewood Blvd, Carrum Downs, VIC, 3201, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I brought my car in to have a scratch on the front bumper repaired and the door replaced. While the door replacement was done well, the overall experience was extremely disappointing. When I got my car back, I noticed flaky paint—something that was not there before. There was also a clear coat bubble left over from the repair. When I brought this up, I was told the flaky paint was from my old paint and had been there previously (which was absolutely not the case). As for the clear coat issue, I was shockingly advised to jus... read more
Great customer service, advice and communication. Repairs were done in a timely manner and I was updated throughout the entire process. The company offer a complimentary taxi to get you to or from the venue when picking up or dropping your car off. My car is a bit of a tricky colour as it changes in different lights but the team were able to colour match it and fix the repairs so it looks like.nothing ever happened. Dean provided excellent customer service, he was knowledgeable, professional and polite. Thanks team, I'm very... read more
Exceptional customer service! The team was professional, attentive, and went above and beyond to ensure my car was repaired to the highest standard. I really appreciated their extra effort to ensure everything was taken care of.
Certainly cannot complain about anything, the whole experience from contacting my insurer Shannon's to the Uber to & from Capital SMART Repairs was too easy. The finished repair was unfaultable and performed 3 days earlier than expected, all updated with daily detailed text messages. Overall the best service ever even the damage was by another non-observant driver. Thanks to all involved.
AVOID AVOID AVOID AVOID taking your vehicle here at all cost. Was booked in to here via third party( insurance company of person who hit my car). Booked in with 3 weeks advance notice for Sept 5th 2024 at 9am , arrived on time , left car there and got loan car from Car hIre company. Was told about a week for repairs. Cot a call 5 hours later to say come collect car as no parts were ordered. Wasted another 1.5 hrs returning hire car and then going to collect my car. received automated txt on Sept 26 to advise parts still on b... read more
Frequently asked questions about Capital S.M.A.R.T Repairs Carrum Downs
How is Capital S.M.A.R.T Repairs Carrum Downs rated?
Capital S.M.A.R.T Repairs Carrum Downs has a 4.8 star rating with 139 reviews.
When is Capital S.M.A.R.T Repairs Carrum Downs open?
Capital S.M.A.R.T Repairs Carrum Downs is closed now. It will open tomorrow at 8:00 a.m.