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Capital S.M.A.R.T Repairs Bentleigh East
- Auto Repair
- Bentleigh East, VIC
About this business
S.M.A.R.T is an Australian owned company that uses market leading technology and innovative techniques to deliver fast, high quality repairs to driveable vehicles that have sustained low to medium range collision damage. S.M.A.R.T centres invest in new technology, operating infrastructure and supply chain to deliver superior service and high quality repairs that delight our customers. Almost nine out of ten consumers who have used the S.M.A.R.T service have rated it as “excellent”. We specialise in working with businesses ... read more
Location details
4-8 Carey St, Bentleigh East, VIC, 3165, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was by far the best experience I have ever had with a service provider dealing with my car! It was booked through AAMI when my car was hit in the rear. I arrived at my appointment time on Monday afternoon, and was asked to take a seat and wait for the assessor… I took my phone out anticipating a fair wait… but no, I had to put my phone straight back into my bag cos the assessor was ready. I was asked to show the damage, told it would be about a week awaiting a part. Reception booked me an Uber to the complimentary car h... read more
This team won a service excellence award in 2014. Things have gone downhill since then. Repair took ages and look at the photos of how my car was returned. Ask your insurer for an alternative repairer. As an update, I went to trade in this car in June and the valuer could see the repair work was poor and offered me less $$. I never mentioned it had a repair.This is NOT a positive review.
After having to ring them to get an update on my car they finally got it ready by the due date. The badges had not been replaced as their supplier had none left. I was told that I would get a refund for the badges and that I would have to find them myself and put them on. That’s great when you have never done this before so automatically that think I’m a panel beater. Not happy.
Customer service and repair quality were outstanding! Cannot recommend Capital highly enough. Particular shout out to the lovely man who assessed the car when I arrived (I’m sorry I didn’t catch your name) and Mel in the office - you went above and beyond. Thank you.
I brought my Honda Civic for smash repair here recently and I found the staff to be courteous and efficient. The repair only took a week which I was extremely happy about.
Frequently asked questions about Capital S.M.A.R.T Repairs Bentleigh East
How is Capital S.M.A.R.T Repairs Bentleigh East rated?
Capital S.M.A.R.T Repairs Bentleigh East has a 4.7 star rating with 147 reviews.
When is Capital S.M.A.R.T Repairs Bentleigh East open?
Capital S.M.A.R.T Repairs Bentleigh East is closed now. It will open on Monday at 8:00 a.m.