Capital S.M.A.R.T Repairs Belconnen

Navii 

on Google

4 days ago

I had my scratched bonnet repaired through AMI at Belconnen Smart after another car hit it. On the outside, the front looks great, but when you open the bonnet it’s clear the job was rushed and poorly done. The bonnet insulation pad had been ripped at the corners, and instead of being properly refitted with the correct clips, it looks like they just glued it back on. The glue has already failed and the whole liner fell down the first time I went to check my oil. I collected my car on 02/09/25, and while the paintwork looks... read more

Mayush Ambelal 

on Google

6 days ago

I had my car returned to me but when I took a closer look at the vehicle there was a few problems namely the new headlight on the left hand side was scratched and the bracket that holds the headlight melted/plastic welded. The plastic tabs that hold the top part of the front bumper in the engine bay is broken with screws being overtorqued. I am happy with the efficiency and speed at which my car was returned but not with the quality of the workmanship. 

Jane Grace 

on Google

2 months ago

Capital Smart in Belconnen are fantastic Smash repairer. Every individual that I dealt with from Alf in assessment, to Brad when I picked up my repaired vehicle and the very lovely lady on reception - all made the experience very positive. The provision of an Uber to drop off and collect my vehicle also made it very easy. The team is excellent and I highly recommend Capital Smart Belconnen to any other motorist. Communication was also excellent. Thank you to all of the team. 

Jan Fish 

on Google

a month ago

Four weeks without my car for a minor rear ender is not acceptable in my view, particularly when the estimated time of repair given to me was one week. Despite me telling them on check in that they needed to look underneath the car as it was making a noise, they obviously failed to do so. They notified me a week after leaving the car with them that it was ready for pick up - this was amended to we’ve now found further damage. I had to then wait one working day short of three weeks for this beaver panel to be replaced despite... read more

Alana Jane 

on Google

6 months ago

Terrible customer service. The receptionist was rude and confrontational from the moment I tried to book my assessment, and again when scheduling the repairs. Getting a clear ETA on when my car would be ready was also difficult. Satisfactory repairs. They replaced one door and repaired another, but there was no attention to detail beyond that. They had the vehicle for 5 days, which compared to other repairs I’ve had elsewhere in the past seemed excessive. I expected the entire vehicle to be properly detailed or at least for... read more