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Capital S.M.A.R.T Repairs Banyo
- Auto Repair
- Banyo, QLD
About this business
S.M.A.R.T is an Australian owned company that uses market leading technology and innovative techniques to deliver fast, high quality repairs to driveable vehicles that have sustained low to medium range collision damage. S.M.A.R.T centres invest in new technology, operating infrastructure and supply chain to deliver superior service and high quality repairs that delight our customers. Almost nine out of ten consumers who have used the S.M.A.R.T service have rated it as “excellent”. We specialise in working with businesses ... read more
Location details
56 Depot St, Banyo, QLD, 4014, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The coordination between SunCorp insurance and S.M.A.R.T was a flawless experience. Staff at S.M.A.R.T are very kind and helpful, but somethings need addressing on the workshop floor. I’m uncomfortable with making the following criticisms. Sadly, the quality assurance (QA) of S.M.A.R.T was poor, and the workshop coordinator could have also put some thought into the final outcome. For example, S.M.A.R.T had to paint my door as it was slightly damaged too. My door was ‘keyed’ years ago and all S.M.A.R.T had to do was contact ... read more
Excellent process of getting my car repaired. Communication was great. No problems. Staff super helpful. Iasha at the front desk organised my Ubers back n forth and explained the complete process to me. It’s so easy cause they run a “well oiled machine”. The guy who did the assessment was thorough and nice. The work they did on the repair was really good. I’m writing such a good review because I am so use to companies being useless with communication, sloppy processes and have an ordinary standard of work. But I was so pleas... read more
I don’t normally give bad reviews but the lack of transparency and professionalism from Capital Smart was so disappointing. Had it not been an insurance job, I wouldn’t have chosen this place. The first time I picked up my car, the job was sloppy, paint job was horrible and they had damaged other parts of the car clearly due to carelessness. After returning it to repair the damage they caused, I dealt with 4 (almost 5) delays - none of which they had communicated with me. I would be told the car would be ready on certain day... read more
Repair process was easy, they gave a realistic estimate of how long it would take on the spot when dropping off the car (taking into account public holidays), followed up by a formal time later, car was even ready ahead of schedule in the end. Staff were all easy and pleasant to deal with and collection and drop off were fast and simple.
This is the specific company from my insurance. I am a bit worried at the beginning as I saw some bad comments regarding the service. However, what I experienced was very good, they arranged transport to/from the car rental and the actual completion of my car fixing is 4 days in advanced. Overall, I am happy the service and I do recommend to others.
Frequently asked questions about Capital S.M.A.R.T Repairs Banyo
How is Capital S.M.A.R.T Repairs Banyo rated?
Capital S.M.A.R.T Repairs Banyo has a 4.2 star rating with 276 reviews.
When is Capital S.M.A.R.T Repairs Banyo open?
Capital S.M.A.R.T Repairs Banyo is closed now. It will open at 8:00 a.m.