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Capital S.M.A.R.T Repairs Archerfield
- Auto Repair
- Archerfield, QLD
About this business
S.M.A.R.T is an Australian owned company that uses market leading technology and innovative techniques to deliver fast, high quality repairs to driveable vehicles that have sustained low to medium range collision damage. S.M.A.R.T centres invest in new technology, operating infrastructure and supply chain to deliver superior service and high quality repairs that delight our customers. Almost nine out of ten consumers who have used the S.M.A.R.T service have rated it as “excellent”. We specialise in working with businesses ... read more
Location details
6 Parkview Dr, Archerfield, QLD, 4108, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely appalling experience over 3 separate insurance claims (2019, 2022, 2024) – all handled by Capital Smart Repairs. Claim 1 (2019 – Front Bumper): What started as a minor scratch turned into a disaster. The paint protective film was removed, the respray was poor, and dust was left around sensors. After multiple reworks and delays (including ordering the wrong bumper), I was left with broken fog light clips, loose sensors, and non-genuine brackets. I had to replace parts myself to avoid further issues. Claim 2 (2022 –... read more
I recently had the back side of my car repaired at Capital SMART, and I am beyond impressed with their service! The team did an exceptional job restoring the bodywork, and the finishing was flawless it looks as good as new. What stood out the most was their commitment to delivering on time. They kept me informed throughout the process and ensured the repairs were completed within the promised timeframe, which I really appreciated. The professionalism, attention to detail, and quality of work make Capital SMART a standout c... read more
Right from the very first contact through to getting my car back S.M.A.R.T made everything so easy. I was treated with kindness and respect and kept updated throughout the whole process. They have outstanding customer service with special mentions to Jade and Brenton. Make sure your insurance company uses S.M.A.R.T if you ever need to claim repairs to your car.
Cannot fault the service or work undertaken by Capital S.M.A.R.T. repairs at archerfield. They offer complimentary uber when dropping off and picking up your vehicle, were forthcoming with the assessment and the estimated amount of time and provided status updates. On the day my car was ready to be picked up, one of their staff members stayed back after closing time so that I could pick it up going above and beyond for their customers.
After filing a vehicle repair claim in November, I waited for 5 months for the parts to arrive, and when I made a reservation, they said it would take about 7 days, so I called on the last day, the 8th day, and they said the wrong parts arrived and it would take longer. I need to get the car in a hurry, so I just got it today, but there are scratches on the new bumper and an engine warning light that wasn't there before has come on. I don't know if it makes sense to deliver the car without doing any checks.
Frequently asked questions about Capital S.M.A.R.T Repairs Archerfield
How is Capital S.M.A.R.T Repairs Archerfield rated?
Capital S.M.A.R.T Repairs Archerfield has a 4.9 star rating with 347 reviews.
When is Capital S.M.A.R.T Repairs Archerfield open?
Capital S.M.A.R.T Repairs Archerfield is closed now. It will open at 8:00 a.m.