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Capital S.M.A.R.T Repairs Archerfield
- Auto Repair
- Archerfield, QLD
About this business
Location details
6 Parkview Dr, Archerfield, QLD, 4108, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very poor and not professional , in the worksheet they have mentioned they have changed the right side mirror and its associated parts. But it’s not even touched, when I asked them about the discrepancy they told the part is unavailable and they will order it from Germany and will call back after 2-3 weeks to fix it. The door pad is not properly fixed and I can feel the door noise while closing.
Absolutely appalling experience over 3 separate insurance claims (2019, 2022, 2024) – all handled by Capital Smart Repairs. Claim 1 (2019 – Front Bumper): What started as a minor scratch turned into a disaster. The paint protective film was removed, the respray was poor, and dust was left around sensors. After multiple reworks and delays (including ordering the wrong bumper), I was left with broken fog light clips, loose sensors, and non-genuine brackets. I had to replace parts myself to avoid further issues. Claim 2 (2022 –... read more
From my previous repair, they couldn’t get the parking sensor bezel for almost one year. I was fine (although it wasn’t ok). The sensor was in its place but was a bit loose. But when I picked up my car from a new repair inspection yesterday, they have removed the sensor itself. I noticed this after going home. If you can’t fix, atleast don’t break it further and leave it there. Sorry about this review. Ed is a good guy but I think he can’t do it all by himself.
Right from the very first contact through to getting my car back S.M.A.R.T made everything so easy. I was treated with kindness and respect and kept updated throughout the whole process. They have outstanding customer service with special mentions to Jade and Brenton. Make sure your insurance company uses S.M.A.R.T if you ever need to claim repairs to your car.
I had such a wonderful experience with the customer service at Capital Cars. From the moment I arrived, the staff communicated effectively, both through text and phone calls, which made everything so smooth. The team out on the floor and at the four court were incredibly friendly and polite, making me feel welcomed and valued. They showcased a deep knowledge of their services, ensuring I understood everything about the process of receiving and picking up my car. I truly appreciated how well they informed me about the warran... read more
Frequently asked questions about Capital S.M.A.R.T Repairs Archerfield
How is Capital S.M.A.R.T Repairs Archerfield rated?
Capital S.M.A.R.T Repairs Archerfield has a 4.4 star rating with 415 reviews.
When is Capital S.M.A.R.T Repairs Archerfield open?
Capital S.M.A.R.T Repairs Archerfield is closed now. It will open tomorrow at 8:00 a.m.