Capital S.M.A.R.T Repairs Airport West

Rose Rocca 

on Google

6 days ago

Thank you S.M.A.R.T REPAIRS Airport West I dealt with George he was professional knew what needed to be done, great communication skills excellent customer service and a great job on the repairs. Also thank you to the lovely lady in the office, My apologies for forgetting her name, excellent customer service, attentive to detail. Service prompt reliable and kept informed. The entire team were customer conscious. Thank you. I thoroughly recommend S.M.A.R.T Repairs Airport West. Have a great Christmas Team. Regards, Ro... read more

Nuwan De Silva 

on Google

4 months ago

Incredibly poor attention to detail, unable to complete the basics. First bought my car in in April through AAMI, it was a horrible colour match. See photos, the reflection of the bin in completely blurry compared the the original panel, the guy there actually had to audacity to tell me it'll fix itself up once we wash it a few times LOL. The only saving grace for this place is Nick, a few weeks later, who told me whoever told me that was absolutely nuts and booked it in to be repaired AGAIN. Colour match looked great the ... read more

Fritzie Gabia08l 

on Google

5 months ago

A few weeks ago, I hit a kangaroo which damaged the right headlight of my car. Unfortunately, I couldn't find an insurer-approved panel beater nearby with a reasonable wait time. Thankfully, Capital SMART at Airport West was able to accommodate me and promptly ordered the necessary parts. They fixed the issue within a day, which was a huge relief. Tina was especially helpful, friendly, and efficient throughout the process. I also want to acknowledge the team member who did the damage assessment—though I didn’t catch his nam... read more

Ross Martin 

on Google

a month ago

My review is of Capital Smart, Airport West, Victoria. My car had suffered a collision as a result of a motorcycle rider trying to fit his 80 cm handlebars through an 80 cm gap, at speed!! There were scrapes and dents along the left hand side, back to front. My insurance company nominated Capital Smart in Airport West, and I wasn't disappointed. Their service, start to finish, was exceptional, from the office staff, appraiser, metal bashers and painters. It was a very refreshing experience. On delivery to CS, I was gi... read more

Carlos Tejedor 

on Google

6 days ago

As inconvenient having an accident can be, Capital managed the process in a way that had the least impact on us. They are an extremely professional team, booking rides for me to and from the car rental place, and keeping me informed along the way. The repairs also were perfect.Thank you team.