Browns Plains Medical & Dental Centre

T K 

on Google

4 weeks ago

If I could give zero stars I would. Reception people are never ever friendly or professional. They leave long lines of people waiting whilst not even making eye contact with them or letting them know they won’t be long. They stand around talking and laughing with each other instead of actually addressing patients in the queue. I tried calling the number whilst I was in the practice and could see all the receptionist were free... to see if anyone would pick up. Low and behold the call was on hold for 15 minutes before I hung ... read more

Annette Barker 

on Google

4 months ago

Very pleasant reception staff. Easy self check in upon arrival at Drs Surgery. Was my first time seeing a Dr at this practice as only recently moved to the area and was very impressed. Dr was very pleasant and listened to what I had to say. Convenience of on site pharmacy, pathology and X-ray services. This will definitely be our regular Doctors Surgery from now on. 

Darryl Kirby 

on Google

a month ago

Refused Medical treatment because of MONEY I phone up about the dressing covering the cancer i had cut out of my leg. It was weeping bad and i was concern about an infection. I was taken to the waiting area for Urgent Care sat their for about 10 min. Nurse can out and called me in told me to sit on the bed and then told me she would not touch the dressing. My major concern was, what was going on under the dressing (eg. infection). the nurse told me she would loose funding if she touch it. ON THEIR OWN WEB PAGE (Receive ... read more

Bronwyn Arnold 

on Google

5 months ago

This medical practice i have attended for a while over the past few years. I have always found the Doctors & Nurses extremely professional and helpful. The Reception staff also have a wide knowledge and always happy to assist with any queries. Even though a number of changes have occurred patient level of care remains high. 

PJ Riddell 

on Google

2 months ago

GP was fine, the young girl at the desk told me as a new patient to scan the QR code and fill it out then tell her when I'm done. I followed instructions and sat there for 45 minutes until I wondered why everyone in the waiting room was seen but me. I went back up to the reception desk and asked if I was still in the queue. The other receptionist asked if I had an appointment. After showing her my medicare card and telling her my birthdate, and telling her I if I had a concession, I was finally in the queue, the appointment ... read more